AAE Question Wrangler Meet-up Notes: June 24, 2009

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Question Wranglers 6/24/09

Topics

  • Place to discuss between QWs -- what categories a questions fall into
  • How to identify widget/county from www.extension.org questions questions?
  • Categories going away?
  • New performance expectations
  • Widgets -- performance metrics

Notes

Participants: Virgina Morgan, Anne Adrian, Jean Weese, John Dorner, Pete Flores, Steve Newman. eXtension staff: Aaron Hundley, Beth Raney, Kevin Gamble

  • 2nd Meet-Up for AAE Question Wranglers
  • Roll Call/Introductions... questions you have.
  • Determining which category a question goes into -- one of the reason specific categories make this difficult. Pick the one that works best to you.
  • Questions all indicate whether they come from a widget or www.extension.org. As Uncategorized Question Wranglers, please only categorize and assign questions from www.extension.org, the public eXtension site. Hands off of Widget questions for now (except for Financial Crisis and About) to allow counties and states getting started with widgets to take responsibility for them.
  • With the Ask an Expert Task Force findings in, we see that people asking questions find answers to questions received within 48 hours are most valuable and trusted. See the results at Report of AAE Task Force Findings and Decisions.
  • Use the Question Wranglers community's group email list to ask questions of the group or ask for help in Wrangling questions. Question Wrangler Community email

Recording

Recording of the June 24, 2009 Meetup

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