NETC08 session 1010
From Extension Collaborative Wiki
Session Name: Adobe Connect - If We Build It, Will You Come?
Session Number: 1010
Location: Tanglewood
Day and Time: Wednesday, 8:30 - 9:15 am
Format: Presentation
Topic: Web Conferencing
Level: Introductory
Session Abstract:
- When the "Adobe Connect Team" at Penn State's Education Technology Services started the first pilot of the Web-based desktop video conferencing system in January 2006, we set up a Web site for posting announcements and documentation. We weren't sure exactly what other kinds of materials we would need, so we made our best guesses and started creating content. By July 2006, it was becoming clear that a typical, static Web site wasn't going to provide adequate support for a product as complex as Adobe Connect.
- What we needed to create instead was a central repository that could be easily accessed by all of the various technical support units across the Penn State community as well as by individual community members. Users needed to be able to not only easily retrieve information, but easily contribute information and materials as well. Using Web 2.0 Content Management System, we designed a new Web site containing areas for documentation, training materials, Q&A, and much more. Each area also allows for contributions, both comments and materials, from everyone in the community.
- Creating training materials for Adobe Connect in a community the size of Penn State is equally as complex as providing technical support. Information collected from focus groups indicated that trainers from the various units across the Penn State community need materials that are readily available, up-to-date, of high quality, and easily customizable. Building a repository of learning objects, modules, and lessons created using standards and specifications that enable interchangeability of all of the parts and pieces seemed like the most sensible place to start.
- Come to our presentation and find out how you can be part of this model for a virtual distributed support and training system. Hear how all Adobe Connect users can benefit from and participate in this new, model community.
Led By: Yvonne Clark, Instructional Designer, Penn State University
Peggy Shuffstall
[Presentation materials]http://www.personal.psu.edu/phc1/NETC08.html]
