http://collaborate.extension.org/wiki/NETC08_session_1065?action=feed&mode=rawWatching: NETC08 session 10652009-11-22T11:20:56ZWiki page as wikiMediaWiki 1.14.0Contributorshttp://collaborate.extension.org/wiki/NETC08_session_1065/10744NETC08 session 10652008-03-12T15:28:00Z{{NETC08_sessions
|sessionNumber=1065
|sessionFormat= Roundtable
|sessionName=Field Engineer and Helpdesk Support Roundtable
|sessionTopic=Technical Support
|sessionLevel=Advanced
|sessionLocation=Hope
|timeSlot= Wednesday, 2:15 - 3:00 pm
|firstName=Larry
|lastName=Havenstein
|presentertitle=Helpdesk Manager
|affiliation=Kansas State University
|otherpresenters=Gary Kepka;
David Dunn;
Steve Spencer
|sessionAbstract=Round table discussion covering the supporting of clients by road warriors (field engineers) and by the helpdesk staff. Tools, tips, remote access, security issues, and any other detail involving support will be discussed. Also discussion of Windows Vista and how its being supported will be covered.
}}
[[Category: NETC08 Session]]
[[Category: Technical Support]]